Experience
Monty Ballard YMCA at Cinco Ranch
Summer 2022
Member Customer Service Representative
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Managed calls daily while also helping in-person customers
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Completed daily tasks, which included registering new customers, helping customers with company finances, booking and cancelling services for customers, and presenting customers with relevant data and information
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Remained calm and supportive with dissatisfied customers
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Greeted each customer that entered with a friendly and helpful attitude
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Collaborated with fellow co-workers in order to provide efficient help to customers
St. John Vianney Catholic Church
2018 - 2022
Volunteer Work - CCE Catechist Assistant (2nd Grade Class)
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Assisted the CCE Catechist teacher with everyday classroom activities, such as setting up the classroom, greeting children and their parents, managing children, and making sure the class ran smoothly
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Summer 2019
Volunteer Work - Vacation Bible School (VBS) Assistant
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Led a group consisting of approximately 20 small children throughout several days of activities
National Charity League
2015 - 2022
Class of 2022
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Held 3 separate administrative positions: Parliamentarian, Publicity, and Hours & Awards
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Volunteered for a variety of duties at places such as Oakmont and Atria Nursing Homes, Citizens for Animal Protection, Katy Christian Ministries, Ballard House, Wreaths Across America, and several other local community organizations